非官方的新西兰爱他美请谨慎购买,官方不提供鉴别

原标题:非官方的新西兰爱他美请谨慎购买,官方不提供鉴别

一直在吃德国爱他美,这次我弟送给我3罐线下母婴店的新西兰爱他美,为了保险起见,到官网去查询一下,首先是发邮件给德国爱他美,回复说,他们不管新西兰爱他美,叫我联系新西兰那边:

Dear Madam/Sir,

thanks for your email.

The the codes show us that your product is from New Zealand. This we cannot check. Please contact our collegues via this following link:

http://www.aptanutrition.com.au/support-and-advice.aspx#footer

Mit freundlichen Grüßen / With kind regards

Aptamil Elternservice

Telefon: 0800 / 27 82 645 (Wir sind kostenlos rund um die Uhr für Sie da)
Internet: www.aptawelt.de

Dear Madam/Sir,

thanks for your email.

The the codes show us that your product is from New Zealand. This we cannot check. Please contact our collegues via this following link:

http://www.aptanutrition.com.au/support-and-advice.aspx#footer

Mit freundlichen Grüßen / With kind regards

Aptamil Elternservice

Telefon: 0800 / 27 82 645 (Wir sind kostenlos rund um die Uhr für Sie da)
Internet: www.aptawelt.de

我联系到新西兰网站,右下方有个聊天窗口,要求输入名字和电子邮件地址,有客服回复,我咨询如何鉴别真伪,回复如下:

All products purchased from stores in New Zealand and Australia are genuine. These products carry our full quality guarantee within the country of purchase. Unfortunately, we are unable to verify the contents of products that have been sent overseas to countries outside of New Zealand and Australia. Our Aptamil and Karicare products available in Australia and New Zealand are made for our local markets only. Any Aptamil or Karicare products that are sent outside of these countries, once they leave, do not carry our quality guarantee and unfortunately are unable to access our comprehensive after sales services. New Zealand-made Aptamil Gold+ Pronutra Stages 1 – 4 are now available in China through our official channel https://nutriciaglobal.tmall.hk/shop/view_shop.htm This is the only Danone-certified official channel for the sale of our international brands in China. Any contact relating to products purchased through this channel will need to be directed to the customer service team associated with this site. As always, if you're unsure of the authenticity of a supplier then we suggest you do not purchase from them.

All products purchased from stores in New Zealand and Australia are genuine. These products carry our full quality guarantee within the country of purchase. Unfortunately, we are unable to verify the contents of products that have been sent overseas to countries outside of New Zealand and Australia. Our Aptamil and Karicare products available in Australia and New Zealand are made for our local markets only. Any Aptamil or Karicare products that are sent outside of these countries, once they leave, do not carry our quality guarantee and unfortunately are unable to access our comprehensive after sales services. New Zealand-made Aptamil Gold+ Pronutra Stages 1 – 4 are now available in China through our official channel https://nutriciaglobal.tmall.hk/shop/view_shop.htm This is the only Danone-certified official channel for the sale of our international brands in China. Any contact relating to products purchased through this channel will need to be directed to the customer service team associated with this site. As always, if you're unsure of the authenticity of a supplier then we suggest you do not purchase from them.

大概意思如下:所有在新西兰和澳大利亚的商店购买的产品都是正品。在这些国家的国内购买我们的是有全面质量保证。遗憾的是,我们无法核实已发送到新西兰和澳大利亚以外国家的产品的内容。我们的爱他美和Karicare(可瑞康)产品在澳大利亚和新西兰获得了本地市场。任何爱他美或Karicare产品一旦到了这两个国家之外,我们就无法保证其产品质量,也很遗憾的是,无法享受我们全面的售后服务。新西兰爱他美金+ pronutra 1–4阶段现在是可利用的在中国通过官方渠道https://nutriciaglobal.tmall.hk/shop/view_shop.htm 进行查询,达能是我们唯一官方认证的国际品牌在中国的销售渠道。任何与通过该渠道购买的产品有关的接触都需要向与本网站相关的客户服务团队负责。一如既往,如果你不确定供应商的真实性,那么我们建议你不要从他们那里购买。

我不死心,发了我其中一罐的批号给她:

USE BY 16 07 2017

MEG 16 01 2016 09:00

A044507 888

USE BY 16 07 2017

MEG 16 01 2016 09:00

A044507 888

客服回复如下:

Unfortunately, we are unable to verify the contents of products that have been sent overseas to countries outside of New Zealand and Australia.

http://www.aptanutrition.com.au

Unfortunately, we are unable to verify the contents of products that have been sent overseas to countries outside of New Zealand and Australia.

http://www.aptanutrition.com.au

大概意思如下:

遗憾的是,我们无法验证已发往新西兰和澳大利亚以外的国家的产品。http://www.aptanutrition.com.au

接着我问她,德国版的爱他美支持邮件查询真伪,你们新西兰版的就没有吗,客服回复说他们没有提供这样的服务。

于是我通过天猫国际官方认证 https://nutriciaglobal.tmall.hk/纽迪希亚官方海外旗舰店,查询到可以通过官方微信公众号鉴别真伪,

官方微信公众号真伪查询系统

有三种不同批次的输入格式,于是按照提示输入适合我的批次进行查询,结果显示如下:

于是我再咨询微信公众号客服,她说只是提供官方渠道购买的追溯查询,其他渠道的无法通过查询。我咨询她有没有什么渠道可以查询,她回复说没有,建议官方渠道购买。

搞了半天,所以官方渠道都无法提供真伪鉴别,到百度上去搜索,也没有相关的文章。只有一些是根据奶粉的外观、手感、冲泡来判断。但是这种判断方法是不可靠的。

现在假的奶粉非常多,如果不能准确鉴别真伪,还是谨慎购买非官方授权的新西兰爱他美,一点保障都没有。爱他美这样的大品牌,有那么多个国家的版本,但是每个国家的服务水准居然不是同一个标准,德国版不管官方或者非官方购买的,都可以提供邮件鉴别真伪,新西兰版的为什么就不提供,也是醉了。

不过,万恶的资本主义经常就两套标准,还有一种可能,德国人做事情比较认真,而新西兰主要由英格兰、苏格兰和爱尔兰移民的后裔结合而成,这些人基本就是现在和英国人一样,比较懒散。

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