Amazon MFN Seller
The seller sold a bottle of health care product and sent to the Austria. Consumer found the bottle was broken and the products could not be ate, so she asked for refund. The seller dealt with the refund and got ¥94.19 compensation (50% of refund goods value) without submit any document or photo.
Wish卖家 Wish Seller
A french consumer bought 2 tea strainers ($6.8) on wish, the seller delivered the goods next day. However, the package the package was 7 day delayed of the latest arriving time because of the shopping season, so she applied for refund. The seller gave the money back to the consumer, and got 50% compensation of refund losses from Dowsure.
This Chinese consumer bought a €310.74 induction cooker from sopo-onlineshop website, she found the product was badly damaged. Luckily, the consumer applied claim and got ￥2464.84 compensation (full value of damaged cooker) from Dowsure.
The logistics company delivered 5,035 products (in 60 packages) from china to Amazon FBA wearhouse. But only 4,989 goods put on sale after Amazon received the packages, 46 goods in 1 package was confirmed lost. Logistics company should have to bear this compensation, fortunately they got ￥1,794 compensation from Dowsure.
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