【案例合集】这几位卖家和消费者都获得了退货退款补贴!

原标题:【案例合集】这几位卖家和消费者都获得了退货退款补贴!

网购无法看到实际商品,收到的商品往往和网页上有些差异;加上国际运输路途遥远,运费不低,耗时又长,消费者退货退款经常发生。今天再和大家分享几位卖家和消费者遇到的退货退款案例。

卖家保障案例

SellSure Claim Cases

Amazon欧洲站电动牙刷退货,自动补贴132.93元

Amazon EU - ¥132.93 Compensation of Electric Toothbrush Refund Loss

该卖家销售了一款欧乐B蓝牙智能电动牙刷。消费者收到包裹后却发现收到的型号与自己想买的型号不一致,发起了退货退款申请。卖家为消费者办理了退款,在未提供任何材料的情况下,拿到了该笔订单退款金额50%的补贴:132.93元。

The seller sold a Oral B bluetooth electric toothbrush, delivered from China. But the consumer found the toothbrush he received was different from which he brought on Amazon, so he asked for refund. The seller dealt with the refund and got ¥132.93 compensation (50% of refund goods value) without submit any document or photo.

Amazon欧洲站鼠标延迟抵达被退,自动补贴172.82元

Amazon EU - ¥172.82 Compensation of Bluetooth Mouse Refund Loss

某英国消费者购买了1款售价345.65元的无线鼠标,卖家也在次日便安排了发货。原定15天的收货时效,却迟了3天才收到,因此消费者发起了退款申请。卖家为消费者进行全额退款,并且在未提供任何材料的情况下,拿到了该笔订单退款金额50%的补贴:172.82元。

The British consumer bought a ¥345.65 bluetooth mouse from the seller’s Amazon shop. The seller delivered the goods from China. However, the package was 3 days delay of the prescribed date, the consumer applied for refund. The seller gave the money back to the consumer and got 50% compensation of refund goods value without submit any document or photo.

Wish-T型扳手描述不符退款,补贴70.21元

Wish - ¥70.21 Compensation of T-handle Screwdrivers Refund Loss

该Wish卖家售出了1套T型扳手发往意大利。消费者收货开箱后认为这套T型扳手与店铺中描述的不一致,便发起了退货退款申请。卖家将该笔订单收取的费用全额退还给了消费者,并获得这笔订单退款金额50%的补贴:70.21元。

The Wish seller sold a set of T-handle screwdrivers which delivered from China to Italy. The consumer thought the screwdrivers were different from the deion on the website and he asked for refund. The seller dealt with the refund and got ¥70.21 compensation (50% of refund goods value).

买家保障案例

BuySure Claim Case

Shoes.com女靴退货运费补贴300元

Shoes.com - ¥300 Compensation of Boots' Return Freight Charge

某消费者在shoes.com上购买了一双售价97.97美元的靴子。消费者收到靴子试穿后表示对款式很失望,选择了退货。退货运费有301元,幸好消费者提前购买了保障,获得了300元的退货运费补贴。

The Chinese consumer bought a pair of boots from Shoes.com. But she didn’t like the style of the boots after tried them on and she applied for return. The international freight charge of return package was ¥301. Fortunately, she got ¥300 compensation (amount insured) from Dowsure.

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