LogiSure Claim Cases
Logistics (Export)- ¥5,850 Compensation of the Lost Goods
The logistics company delivered 13 packages (over 1,000 goods) from China to Amazon warehouse. But 117 goods (in 1 package) were confirmed lost. Logistics company should have to bear this high compensation, fortunately they got ¥5,850 compensation from Dowsure.
SellSure Claim Case
Amazon IN - ¥58.71 Compensation of Electronic Weighing Scale Refund Loss
The Indian consumer bought a ¥195.7 electronic weighing scale from the Amazon seller’s shop which delivered from China. The LCD of the scale was crashed during delivery and couldn’t show any number, so the consumer asked for refund. The seller gave the money back to the consumer and got 30% compensation of refund goods value without submit any document or photo.
Amazon EU - ¥356.19 Compensation of Curtain Rods Refund Loss
The seller sold 4 curtain rods and delivered from China. However the consumer found the curtain rods were too long for the rooms, so he applied for refund. The seller dealt with the refund and got ¥356.19 compensation (50% of refund goods value).
Wish - ¥265.44 Compensation of Vacuum Cleaner Refund Loss
The seller sold a vacuum cleaner to a German consumer and delivered from China, however the consumer applied for refund after use it because he thought the cleaner didn’t work as the deion on the website. The seller dealt with the refund and got ¥265.44 compensation (50% of refund goods value).
BuySure Claim Case
eBay - ¥500 Compensation of Broken Porcelain
The Chinese consumer bought a £61.44 Chinese porcelain from eBay. But she found the porcelain was broken when she received the package. Fortunately, she got ¥500 compensation (amount insured) from Dowsure.
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