案例合集:117件商品丢失,这家物流公司领取到5850的补贴!

原标题:案例合集:117件商品丢失,这家物流公司领取到5850的补贴!

货物跨境运输经过了无数中转处理,一旦发生丢失、破损,责任算谁难追溯,物流、卖家和消费者之间的各类纠纷摩擦不断……

物流保障案例

LogiSure Claim Cases

出口物流117件商品丢失,获5850元补贴

Logistics (Export)- ¥5,850 Compensation of the Lost Goods

某出口物流公司承接了一批塑身衣发往亚马逊仓库,一千多件商品分成了13个包裹发出。包裹到达亚马逊FBA仓库上架时却少了117件商品,发出的包裹中有1个包裹确认丢失,最终该物流方将通过豆沙包获得的5850元补贴全额赔偿给了商家。

The logistics company delivered 13 packages (over 1,000 goods) from China to Amazon warehouse. But 117 goods (in 1 package) were confirmed lost. Logistics company should have to bear this high compensation, fortunately they got ¥5,850 compensation from Dowsure.

卖家保障案例

SellSure Claim Case

Amazon印度站电子秤损坏被退,自动补贴58.71元

Amazon IN - ¥58.71 Compensation of Electronic Weighing Scale Refund Loss

某印度消费者购买了1款195.7元的电子体重秤,包裹历时半个月到达消费者手中。然而液晶屏因在运输途中碰撞无法显示,消费者要求退款。卖家未提交任何材料,最终获得了该笔订单退款金额30%的自动补贴。

The Indian consumer bought a ¥195.7 electronic weighing scale from the Amazon seller’s shop which delivered from China. The LCD of the scale was crashed during delivery and couldn’t show any number, so the consumer asked for refund. The seller gave the money back to the consumer and got 30% compensation of refund goods value without submit any document or photo.

Amazon欧美站窗帘杆退货,补贴356.19元

Amazon EU - ¥356.19 Compensation of Curtain Rods Refund Loss

某英国消费者买了4根窗帘杆,收到包裹却发现杆子实际尺寸与自家预计的尺寸要长,因此申请退货退款。卖家为消费者处理了退款,并获得了该笔订单退款金额50%的补贴:356.19元。

The seller sold 4 curtain rods and delivered from China. However the consumer found the curtain rods were too long for the rooms, so he applied for refund. The seller dealt with the refund and got ¥356.19 compensation (50% of refund goods value).

Wish吸尘器功能不符被退,补贴265.44元

Wish - ¥265.44 Compensation of Vacuum Cleaner Refund Loss

卖家售出了1款家用吸尘器寄往德国,却收到了消费者的退款申请,理由是,“吸尘器功能与网站描述不符”。最终卖家拿到了该笔订单退款金额50%的补贴:265.44元。

The seller sold a vacuum cleaner to a German consumer and delivered from China, however the consumer applied for refund after use it because he thought the cleaner didn’t work as the deion on the website. The seller dealt with the refund and got ¥265.44 compensation (50% of refund goods value).

买家保障案例

BuySure Claim Case

eBay瓷盘破损补贴500元

eBay - ¥500 Compensation of Broken Porcelain

消费者在eBay买了1件售价61.44英镑的中国瓷盘,但收货开箱后竟发现盘子在运输途中碎成了好几块。幸好消费者事先买了货损保障,获得了最高保障金额500元的补贴!

The Chinese consumer bought a £61.44 Chinese porcelain from eBay. But she found the porcelain was broken when she received the package. Fortunately, she got ¥500 compensation (amount insured) from Dowsure.

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