【案例合集】海淘2万多的手办,碎了……

原标题:【案例合集】海淘2万多的手办,碎了……

每周案例分享,只是为了提醒各位卖家及消费者,不能有侥幸心理,千万别忘了买一份保障哦……

卖家保障案例/SellSure Claim Case

亚马逊印度站-卖家发错货被退,补贴49.9元

Amazon.in - ¥49.9 Compensation of Goods’ Refund Loss

某印度消费者购买了1套吉列剃须刀片替换装(8片),开箱发现收到的是6片装,要求退货退款。虽然是卖家自己的疏忽造成的问题,但是损失也不少,最终卖家拿到了退款金额30%的补贴:49.9元。

The Amazon seller sold a set of Gillette razor blade refills (pack of 8), however the consumer found the goods he got was pack of 6, so he applied for refund. The seller gave the money back to the consumer and got ¥49.9 compensation (30% of refund goods value).

亚马逊美国站-派送延误被退,补贴23.51元配送费

Amazon.in - ¥23.51 Compensation of Delayed Goods’ Refund Loss

某美国消费者购买了1套乐高玩具,并告知希望能在儿子生日之前收到包裹。然而包裹历时半个月仍未到达,消费者申请了退货退款。最终卖家获得该订单50%的配送费补贴:23.51元。

The Amazon seller sold a set of LEGO and the consumer had told to the seller that she needs to receive the LEGO as soon as possible for her son’s birthday present. However the consumer waited for over half a month and didn’t received the package, so she asked for refund. The seller dealt with the refund and got ¥23.51 compensation (50% of freight charge).

Wish商品尺寸过大被退,补贴53元

Wish - ¥53 Compensation of Unfitted Goods’ Refund Loss

某澳大利亚消费者在该卖家的wish店铺购买了1件女士睡袍,试穿后表示尺寸过大要求退货退款。最终卖家获得了该笔订单退款金额50%的补贴:53元。

The Wish seller sold a womens pajama, but the consumer applied for refund because his wife tried on the pajama and the size didn’t fit her. The seller gave the money back to the consumer and got ¥53 compensation (50% of refund goods value).

Wish商品不满足需求被退,补贴170.56元

Wish - ¥170.56 Compensation of Goods’ Refund Loss

某意大利消费者在该卖家Wish店铺购买了一款水平仪,但由于水平仪无法满足消费者在工作中的测量精确度,在签收包裹一周后被退。卖家最终获得了该笔退款订单50%的补贴:170.56元。

The seller sold a laser level set kit and delivered to Italy. The consumer asked for refund after he received the goods a week later, because he thought it couldn’t matched the condition of his work. The seller dealt with the refund and got ¥170.56 compensation (50% of refund goods value).

买家保障案例/BuySure Claim Case

kyodai-et-aniki.com手办破损,获500元破损补贴

kyodai-et-aniki.com - ¥500 Compensation of Damaged Goods

消费者购买了1款2687.3欧元的圣斗士一辉手办模型,可开箱后发现手办被摔坏。本以为用不着保障所以只买了1份,最终只拿到了最高保障金额500元的补贴。

The Chinese consumer bought a €2687.3 animation model on kyodai-et-aniki.com, but he found the model was damaged seriously when arrived. He finally got ¥500 compensation (amount insured) from Dowsure.

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